Failed payments can be caused by a number of reasons. Always ensure the following when shopping on our website:
- There are sufficient funds in the account linked to the card with which you are making the purchase
- The card information you entered matches the card
- Your bank may have declined the transaction without giving a reason. Contact your bank if this may be the case.
- We always recommend that you contact the associated financial institution (credit/debit card issuer, PayPa, …) to check if there may be any other issues causing this error, or alternatively try to make the purchase using another payment method.
If you have any questions or concerns regarding payment, please contact our support team at andbody@andreasolomun.com or use the Contact form.
