If you are unable to log in to My Account and you did not receive a message that the username or password is incorrect, you can do two things:
- refresh the page
- click the Login button again
- clear the cache in the browser you are using (usually, this option is found in the browser settings under Privacy and Security – you need to clear the search data) and then try to log in to My Account again
If after that the log in still fails, contact us for technical assistance by sending a message to support@andreasolomun.com .
